Our policies

quality policies

  • Customer Focus: Meeting customer needs with high-quality products and services that exceed their expectations.
  • Product Quality and Variety: Offering a wide range of products that meet the highest quality standards.
  • Environmental Sustainability: Protecting the environment by preventing pollution and adopting sustainable practices to reduce environmental impacts.
  • Compliance and Safety: Managing risks and ensuring compliance with legal regulations, while promoting a safe and healthy work environment.
  • People Development: Investing in the training and growth of our employees, fostering an inclusive environment with equal opportunities.
  • Continuous Improvement: Constantly striving to enhance our processes to meet and exceed the expectations of customers and stakeholders.

Factory Cimental Fermaflex

At Cimental Fermaflex, we are committed to excellence and the continuous improvement of our quality management system, guided by the following principles:

  • Consistent Operation: Ensuring that test results are reliable, safe, and accurate.
  • Standards Compliance: Adhering to ISO/IEC 17025 and NBR ISO 9001 standards for an effective quality management system.
  • Organizational Implementation: Integrating quality policies and objectives at all levels of the organization.
  • Pursuit of Continuous Improvement: Promoting ongoing enhancements in internal practices to achieve high quality standards.
  • Reliability and Safety: Providing services with impartiality and confidentiality, ensuring customer trust.
  • Competence Development: Continuously training our team to ensure technical expertise and familiarity with quality procedures.
  • Ethics and Transparency: Maintaining ethical and transparent relationships with clients, public authorities, suppliers, and society.

Quality Policies

Laboratory Cimental Fermaflex

Our goal is to ensure full customer satisfaction and the continuous improvement of service quality. To achieve this, we follow these guidelines: